Disorganization, Not Cost, Fuels E-Waste Crisis in IT

Capterra researchers have observed various ways companies struggle with organizing and staging their disposable assets. One significant finding was that environmental impacts are an important concern. Interestingly, this concern appears to be motivated more by guilt than by altruism.

Vena agreed that strengthening state and federal disposal regulations could indeed be a viable solution.

Vena suggested companies can choose certified data wiping services and employ techniques like degaussing or shredding to ensure data eradication. Collaborating with e-waste recyclers that adhere to legal frameworks and offer secure data disposal is pivotal.

Organizations often default to on-site storage or commercial trashing due to limited awareness of e-waste regulations and the perception of convenience. While the report emphasizes that disorder, not cost, is the primary driver of irresponsible disposition practices, Mark N. Vena, CEO and principal analyst at SmartTech Research, counters that cost considerations also play a role.

In the U.S., some states slap offenders with stiff penalties for violating local and federal privacy laws. Europe strictly enforces similar regulations. Also, in the U.S., businesses must contend with industry regulations like HIPAA, GLBA, and PCI-DSS. These all regulate the specific handling of sensitive data when decommissioning IT hardware.


Understanding the cost considerations sets the stage for a deeper exploration into what differentiates responsible from irresponsible hardware disposal.

Growing businesses often rush to upgrade hardware, which results in stockpiling unused computers, routers, and other IT assets. This practice can be a bad business strategy that leads to worsening security and environmental concerns.

Rather, these two issues revolve around organizations deciding to take an easy — albeit illegal — way out to empty their cluttered hardware storage closets. The other side of the conundrum finds companies several years down the road shedding chaos in favor of proper IT asset disposition processes, according to Capterra.

These choices not only handle hardware disposal problems. They also adhere to sustainable practices and data protection standards, resulting in more responsible IT lifecycle management, Edgerson noted.

The Need for Stepped-Up Regulations and Enforcement

“This could ultimately address both environmental concerns and data security issues associated with improper disposal of enterprise-grade IT hardware,” he said.



منبع Cost is not. Disorder — not cost — drives irresponsible disposition practices. Lack of organization is a challenge for 62% of SMBs inappropriately disposing of assets, compared to 42% of responsible disposers.

The problem of IT hardware disposal is rapidly escalating in significance, Vena noted. Technological advancements lead to shorter hardware lifespans, so the volume of discarded devices is surging.

The research shows that SMBs typically hoard old computers for 2.7 years before grappling with what else to do with them. Even in the hybrid and remote work era, hardware pile-up remains a huge part of technology’s ongoing transformation.

“Choosing IT asset disposition (ITAD) firms that specialize in safe data wiping and environmentally friendly disposal procedures may give peace of mind while following legal and ethical norms,” he recommended.

“By combining effective enforcement, awareness programs, and compliance incentives, companies and the environment may benefit from a more sustainable and ecologically conscientious approach to handling abandoned hardware and waste,” he said.

Industry Controls Alone Not Enough

“Some sectors, like health care and finance, face stringent regulations due to sensitive data concerns. In contrast, industries with less regulatory oversight might have more flexibility,” explained Edgerson. “However, as environmental and data security awareness grows, industry-led initiatives and standards are emerging.”

Industries can influence their members. But comprehensive and consistent regulations from government bodies remain crucial to ensuring responsible and uniform hardware disposal practices across sectors, he concluded.

SMBs can too easily become attracted to disposal scams, warned the Capterra report. All too common are companies that collect payment while promising safe disposal. Instead, they ship the refuse to foreign countries or dump the hardware in poorly regulated landfills.

Edgerson sees a holistic approach involving enforcement and adequate regulation as a viable solution. While enforcement tools are important in guaranteeing compliance, clear and well-defined laws establish the groundwork for enterprises to practice responsible disposal.

Given that nearly one-third of companies do not sell or donate their discarded IT hardware, better enforcement and regulation are probably the best solution, concur Vena and Edgerson.

Some companies prioritize cost-efficiency and convenience. Others might lack awareness about the potential environmental and security risks associated with improper disposal, observed Ron Edgerson, senior application security consultant at cybersecurity advisory services firm Coalfire.

“Striking a balance between sustainable disposal practices, data security, and compliance with evolving regulations has become critical for organizations, governments, and society to address the growing environmental and cybersecurity concerns,” he warned.

Facing Costly Consequences

Simply enhancing compliance support through cross-industry initiatives is unlikely to be adequate. There is a lack of standardization in self-regulation efforts across different sectors, and various industries have differing levels of authority when enforcing hardware management guidelines.

Infographic: Nearly a third of companies admit to discarding of IT hardware in a landfill

Companies must also be responsible when selecting established e-waste contractors with a proven compliance record with responsible data destruction and e-waste standards. Additionally, businesses should consider recycling programs by manufacturers or retailers from which they purchased their equipment.

“This balance between sustainable disposal practices and data security is essential for businesses navigating modern compliance landscapes,” he said.

Workable Options Exist

“The complexity of responsible disposal methods, such as electronic waste recycling or hazardous material treatment, can discourage organizations from adopting them,” he told TechNewsWorld.

‘Collect and Dispose’ Scams Hamper Efforts

Key findings of the Capterra report show that most companies recycle (80%), redeploy (65%), remarket (62%), or donate (54%) at least some of their IT hardware assets. However, many others resort to improper disposal that impacts negatively on the environment.

“That could encourage organizations to adopt more responsible practices. This could ultimately address both environmental concerns and data security issues associated with improper disposal of enterprise-grade IT hardware,” offered Vena.

Environmental damages aside, irresponsibly disposing of IT assets can result in serious security and legal issues. Some states have strict rules about throwing away certain IT equipment and not safeguarding their digital contents.